Privacy Policy & Terms of Use
Last updated: September 2026
1. Who we are
TheRemnantSolution ("we", "us", "our") is a UK-based higher education consultancy providing advice to students, agencies, colleges, universities and government bodies. This page explains how we handle your personal data when you contact us or use this website, and sets out the terms on which you may use the site.
2. Information we collect
We collect information you give us directly — for example, your name, email address, and the details of your enquiry when you contact us by email or WhatsApp. We do not use cookies or tracking technologies on this website beyond what is strictly necessary for it to function.
3. How we use your information
We use the information you provide to respond to your enquiry, to deliver the advice or service you have requested, and to keep a record of our correspondence. We do not sell your personal data to third parties.
4. WhatsApp and email
If you contact us via WhatsApp, your message is subject to WhatsApp's own privacy policy in addition to this one. We recommend reviewing WhatsApp's terms if you have concerns about how messages are handled on their platform.
5. Data retention
We keep personal data only for as long as necessary to deal with your enquiry or to fulfil the service agreed with you, and in line with any applicable legal requirements.
6. Your rights
Under UK data protection law, you have the right to ask what personal data we hold about you, to request a correction, or to ask us to delete it. To exercise any of these rights, contact us using the details below.
7. Terms of use
This website is provided for general information about our services. While we take care to keep it accurate and up to date, the content does not constitute formal advice, and no client relationship is formed simply by browsing this site. Formal advice is only given once we have agreed the scope of work with you directly.
8. Limitation of liability
We aim to provide accurate and helpful information, but UK higher education policy, visa rules, and funding arrangements can change. We are not liable for decisions made solely on the basis of general content published on this website; always confirm current requirements with the relevant official body (such as UKVI or UCAS) or engage us directly for advice tailored to your situation.
9. Governing law
These terms are governed by the laws of England and Wales.
10. Contact us
If you have any questions about this policy or how your data is handled, contact us at trs.he2026@outlook.com.
This policy is a general template and has not been reviewed by a solicitor. If you need a policy tailored precisely to your data practices or jurisdiction, we recommend having it checked by a qualified legal professional.